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Workspace settings3 minute read

Download workspace data

Prepare an owner-only JSON export and understand what it includes.

  1. Prepare an export

    As the workspace owner, open Workspace data in Settings and select Prepare export. Wait for the job to report ready.

  2. Download when ready

    Select Download export. The app retrieves authorized pages and builds a JSON download. Exports expire; prepare another if the current one is unavailable.

  3. Know the scope

    The settings export contains current members, client profiles, folders, videos, tasks, task comments, and video comments. It does not download original video or document files, private Studio chats, or every newer settings record.

  4. Keep the download private

    Store exported information appropriately for your team. This self-service export is separate from the operator’s encrypted backup and restore process.